The Basics of Appliance Warranty & Repairs
Often homeowners consider the warranty of their appliances at the point of purchase long, in many cases years, before they actually need oven repair, fridge repair, or dryer repair. By the time it’s time to call an appliance repair shop in Cleveland, Ohio, there’s an air of mystery and confusion about warranty coverage. While each warranty can vary depending on the appliance itself and the manufacturer, we’ve put together a guide of warranty basics to help understand warranty coverage for repairs. If you have any questions about appliance repair in Cleveland, Ohio, the FixIt Appliance team is always here to help.
Here is what You Need to Know About Appliance Warranty Repairs.
Keep Your Receipt
For many people, throwing out receipts almost instantly after a purchase is just a matter of habit. But it is always a good idea to keep your receipt for longer than the return and warranty period. Since appliances are a major home purchase, it’s suggested that you keep your proof of purchase for 10 years. While that’s a very long time, try and get digital copies of your receipts from the retailer or manufacturer, which are easy to store and retrieve via email or digital file management. If you can only get a hard copy of your receipt, it might be helpful to attach it to your warranty directly.
When you go to a 3rd party appliance repair shop in the Cleveland area, the service provider will likely require proof of purchase (i.e. your receipt) to substantiate your warranty claim. Without a receipt, it will be challenging for your repair team to get your claim approved, and in some cases, it will be denied by the manufacturer.
While FixIt Appliance is an authorized appliance shop for Samsung, FrigidAire, other notable manufacturers, when it comes to warranty claims for washer and dryer repair or kitchen appliance repair near Cleveland, approval is always up to the discretion of manufacturers.
What Appliance Repair isn’t Covered By Manufacturer Warranty?
Even if you file your warranty claim within the designated time period, not all repairs will be covered. To manage your expectations about your repairs, it’s helpful to learn what costs will be covered. Nevertheless, when you choose FixIt Appliance, we are committed to providing affordable pricing and high-quality materials.
Cosmetic Repairs: Defects or issues with your appliance unrelated to its functionality but affect the appearance of the machines are usually never included in factory warranty coverage. Cosmetic repairs refer to scratches, scuffs, burnt-out light bulbs, loose handles, and more minor damages.
Installation Problems: If you need dryer repair because it wasn’t installed correctly either by yourself or a 3rd party installer, issues or broken parts will likely not be covered by warranty. It’s essential to always choose an experienced and trustworthy technician to handle your equipment.
Improper Use: If an appliance is being misused or neglected, the issues that need to be fixed may not be covered by warranty. This is often the case with dryer repair claims. From lint traps to heating elements, dryers are fickle appliances that require care and attention. If you are worried about your dryer breaking down, FixIt Appliance offers dryer maintenance to catch and upkeep the appliance and avoid the need for dryer repair in the future.
